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Notice for Patients - Changes to Walk In Service - UPDATED TIMES NOW 8AM TILL 10AM, MONDAY - FRIDAY

Notice for Patients - Changes to Extended Hours Service

Accessible Information Standard - click here for details.

Welcome to Burton Croft Surgery

Burton Croft Surgery is situated in state of the art premises which have been purpose built in the heart of Headingley to serve the local community and also students studying at the local universities.

There is excellent access for all patients, including good wheelchair and disabled access. There is a good level of on-site parking including disabled spaces located near the entrance and the site is also served by great public transport links. There are also two lifts in the building with access to all floors.

Please be aware new parking restrictions are in place at the surgery. Click on this link for further details Parking

Our well trained and approachable team of doctors, nurses and Administrative staff aim to provide the highest quality of comprehensive healthcare to our patients, who we believe are at the centre of Primary care and deserve the best care that we can give to them.

The practice offers a wide range of medical services, including health promotion and screening as well as diagnosis and treatment of illness. We also offer management and monitoring of long term conditions for existing and new patients.

We offer a wide range of appointments at the practice from Monday to Friday and are also now open on a Saturday and Sunday. We can identify your health needs and offer appropriate and timely appointments and advice.

Individual GP Availability When Booking Appointments

Some of our GP’s work part time and this can have an impact when requesting an appointment with a specific GP. If the GP works part time, there will only be a certain amount of appointments available in a working week, in the same way that anyone working part time would be affected. It is worth contacting the surgery to find out more about a particular GP’s working pattern and availability.

We have tried to combat this issue with ensuring that some appointments are made available a week in advance for these GP’s and these appointments can be booked by calling the surgery. However, there are only so many appointment that are available for individual GP’s and once they are booked this inevitable will create waiting time to see a particular GP.  

All our GPs have a range of duties including staffing the Walk-In, dealing with routine appointments, running specific clinics, dealing with patient queries and test results, dealing with patient medication and prescriptions, home visits as well as other responsibilities

We have full and up to date records for our patients and these are quickly available for reference by all GP’s and medical staff at the practice where appropriate. From a continuity perspective, the necessary information for any of our GP’s to care for you in an appropriate way is contained within your clinical record.

All of our GP’s have the necessary experience in which to read your clinical history and make the best decisions with you for your health.  

Named GP

Although you may have received information explaining to you who you’re named GP is, it is not a requirement that you need to see your named GP.

Any of our GP’s can deal with your needs and look after you and you are free to see any of our GP’s.

Utilising Online Services to Book an Appointment

There is also the option to use the online booking services to book an appointment and this would show you the availability of each GP at least a month in advance.

This would give you the opportunity to book any of the available appointments at the time of booking. 

Patients Not Attending for Appointments – Known as Did Not Attends – DNA’s

Despite the demand for weekday booked appointments, up to 30 patients a week do not attend (DNA) their booking and the time is wasted. If you do need to cancel your appointment, please ensure you contact the surgery to do this so that the appointment can be released for another patient to book into.

Sharing Information about your health

There are various ways in which information about your health may be shared. This may be due to a need to share information for the benefit of your direct healthcare but can also be due to other reasons such as providing information to the NHS in order for them to monitor and structure services.

This leaflet gives a basic overview of all the ways in which your information may be shared. Please read it and use the further suggested resources contained in it should you wish for further information. 

Sharing Health Records Leaflet

Leeds Care Record

Burton Croft Surgery is part of the Leeds Care Record scheme. We believe that Leeds Care Record offers Healthcare professionals involved in your care the information they need to give you the best care they can.

Your record cannot be accessed for any other reason than in relation to your healthcare. Please click the link for more information. Leeds Care Record

Patient Access

Register for Patient Access and View Your Medical Records Online

  • Beat the phone queue
  • Online 24 hours a day
  • Appointment booking
  • Repeat prescriptions
  • As of the 1st of April 2015 you will also be able to view a summary of your medical record online
  • Download the free Patient Access app and view your records 24 hours a day, whenever you want
  • Access to medications, allergies and immunisation history

To register for this service please complete the Online Patient Access registration form at the reception desk and download the app for free at

(Site updated 18/05/2018)
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